October 1 – 2, 2019 @ San Diego, CA

– Request your invitation now! –

THE ONLY CONFERENCE OF ITS KIND FOR NETWORK OPERATIONS CENTER LEADERSHIP

North American Service and Network Operations (NOC Summit) is the only forum of its kind, meeting twice a year, sharing NOC best practices in management and operations. Participation in NOC Summit is informal. Our goal is to drive proactive networking and sharing of best practices. We strive to maintain a forum for discussing relevant topics in our rapidly changing environment. Attendance is free to qualified NOC leaders, request an invitation today.

Date:

October 1 – 2, 2019

Location:

San Diego, CA

Remaining

 Over half the seats are filled, so register soon!

Speakers

Industry Professionals

About the NOC Summit

The NOC Summit is a distinctive forum for relaying NOC and 24×7 technical operations command and control best practices. In order to spark predictive, proactive, and innovative technical operations, forum participants are exposed to the diverse technologies and procedures used by leading industry partners. Engaging over 60 companies throughout North America, the NOC Summit retains unrivaled relevance toward dynamic topics covering event, incident, and systems management.

Tailored to 24×7 technical operations management, leadership and executives, this venue enables collaboration, networking, and fresh perspectives on today’s operational issues and best practices. The participants drive the Summit agenda. Consequently, attendees describe this venue as invaluable toward relationship building and identifying solutions to common operational and industry problems.

See Event Schedule   Request Invitation

Event Schedule (2019)

DAY 1 – SEPTEMBER 30  
6:00pm-9:00pmWelcome ReceptionTorreyana Terrace - Sponsored by Federos
DAY 2 – OCTOBER 1
8:00am-9:00amComplimentary Breakfast BuffetFairway Terrace
9:00am-9:15amWelcome and Opening Remarks - Fairway I & IVShane Finn
NOC Summit
9:15am-10:00amService AssuranceKeith Casey
Vice President, Technical Assistants
GCI General Communication
10:00am-10:30amAIOps: The Future is NOW
(NOC Summit Sponsor)
Softility
Mike Lanasa
Senior Solutions Architect
10:30am-11:00amBreak
11:00am-11:45amNOC as a Service (NaaS)Michael Rice
Sr. Director, Technology Service Assurance
COX Communications
11:45am-1:00pmComplimentary LunchFairway Terrace
1:00pm-1:45pmChanging What We SeaSunil Desai
Sr. Manager, National Network Operations Center
U.S. Cellular
1:45pm-2:15pmSingle Point of Control
(NOC Summit Sponsor)
Edge Technologies
Scott Lesley
Director, Technical Sales
2:15pm-2:45pmSnack BreakFairway Foyer
2:45pm-3:30pmNOC LeadershipTerry Stevens
Sprint
Manager, Network Operations Support

3:30pm-4:30pmExecutive PanelNOC Summit Member Executives
5:00pm-7:00pmCocktail ReceptionTorreyana Terrace: Sponsored by Netscout
DAY 3 – OCTOBER 2
8:00am-9:00amComplimentary Breakfast BuffetFairway Terrace
9:00am-9:15amOpening Remarks Day Two - Fairway I & IVShane Finn
NOC Summit
9:15am-10:00amNOC Digital Transformation Journey Ahmet Oguz Oz
Director, Service Delivery and Support
TurkCell
10:00am-10:30amBreak
10:30am-11:00amAugmented Intelligence: Man & Machine Symbiosis in Technical Operations
(NOC Summit Sponsor)
Hemal Ghelani
VP, Analytics Advisory Leader
Genpact
11:00am-11:45amEvolution of the NOCBen Narramore
Senior Manager, PlayStation Network Operations
Sony Interactive Entertainment
11:45am- 12:00amWrap Up / Closing RemarksShane Finn
NOC Summit
12:00pm-1:30pmComplimentary LunchFairway Terrace
1:30pm-5:00pmVendor DemosAccuOSS
Centina Systems
Edge Technologies
Federos
Gen-E
IBM
Netscout
SIFF
Softility
Ookla

Proudly Sponsored by

Testimonials

“The NOC Summit was a positive, supportive, and interactive environment allowing Network Operation Center leaders to focus on core operational concerns.”

Image result for golden west telecommunications logo

Jake Fox – Manager of Network Operations Process & Systems Support

Golden West

“SNO is more than peers coming together and talking about metrics and best practices, it’s about breaking down the barriers between competitors (also between customers and vendors) to honestly discuss the hardships and triumphs we all experience in a network operations setting. Everyone comes to the table with a willingness to help the person next to them succeed and in such a competitive industry, that attitude is beyond refreshing.”

Laura Streetly – Manager, Operations Center Support

ZAYO GROUP & NOC Summit

“SNO is the only organization focused on the management and leadership side of network operations. We have found time and again that NOCs, no matter the size or sophistication, share the same challenges. SNO is a forum for NOC leaders to share their challenges and solutions, providing attendees with best practices from a wide range of organizations.”

Shane Finn – Sr. Manager, NOC

Time Warner Cable & NOC Summit

Contact Us

If you have questions about NOC Summit or your company is interested in sponsoring a meeting, please send us an e-mail:

info@nocsummit.com

FAQ

Here you’ll find the answers to the most common questions about NOC Summit.

Who attends NOC Summit?

Network Operations Center (NOC) leaders. NOC supervisors, managers, directors and vice presidents are all in attendance sharing knowledge, best practices and networking.

HOW DO I REGISTER FOR NOC SUMMIT?

If you have attended NOC Summit before, you will automatically receive and e-mail with a registration link. If you are new to NOC Summit, then you can request an invitation via the “Request an Invitation” link on our home page. We will review your information and if you are in a NOC leadership role, we will send you an invitation.

I WOULD LIKE TO SPEAK AT AN UPCOMING EVENT, WHAT SHOULD I DO?

Send an e-mail to info@nocsummit.com with your topic.

HOW CAN A VENDOR SPONSOR NOC SUMMIT?

Send an e-mail to info@nocsummit.com.