October 1 – 2, 2019 @ San Diego, CA
– Request your invitation now! –
THE ONLY CONFERENCE OF ITS KIND FOR NETWORK OPERATIONS CENTER LEADERSHIP
North American Service and Network Operations (NOC Summit) is the only forum of its kind, meeting twice a year, sharing NOC best practices in management and operations. Participation in NOC Summit is informal. Our goal is to drive proactive networking and sharing of best practices. We strive to maintain a forum for discussing relevant topics in our rapidly changing environment. Attendance is free to qualified NOC leaders, request an invitation today.
Date:
October 1 – 2, 2019
Location:
San Diego, CA
Remaining
TBD
Speakers
12 Industry Professionals
About the NOC Summit
The NOC Summit is a distinctive forum for relaying NOC and 24x7 technical operations command and control best practices. In order to spark predictive, proactive, and innovative technical operations, forum participants are exposed to the diverse technologies and procedures used by leading industry partners. Engaging over 60 companies throughout North America, the NOC Summit retains unrivaled relevance toward dynamic topics covering event, incident, and systems management.
Tailored to 24x7 technical operations management, leadership and executives, this venue enables collaboration, networking, and fresh perspectives on today’s operational issues and best practices. The participants drive the Summit agenda. Consequently, attendees describe this venue as invaluable toward relationship building and identifying solutions to common operational and industry problems.
Event Schedule (2018)
| DAY 1 – OCTOBER 9 | ||
|---|---|---|
| 6:00pm-9:00pm | Welcome Reception | The Reverbery @Hilton Austin |
| DAY 2 – OCTOBER 10 | ||
| 8:00am-9:00am | Complimentary Breakfast Buffet | Austin Taco Project "ATP" Main Dining Room & Patio |
| 9:00am-9:15am | Welcome and Opening Remarks | Shane Finn NOC Summit |
| 9:15am-10:00am | Automation of Service Management | Keith Casey, VP Technical Assistance Center GCI |
| 10:00am-10:30am | NOC Transformation | TBD Federos |
| 10:30am-11:00am | Break | |
| 11:00am-11:45am | From Surveillance NOC to Incident Management NOC | Michael Rice, Director Technology Cox Communications |
| 11:45am-1:00pm | Complimentary Lunch | Austin Taco Project "ATP" Main Dining Room & Patio |
| 1:00pm-1:45pm | Data Center Infrastructure Management | Mark Roberts, Director, North American Operation Center Equinix |
| 1:45pm-2:15pm | Your Data is Leaking: Stop the Drip with Better Management, Storage, and Analytics of your Data | TBD gen-E |
| 2:15pm-2:45pm | Break | Salon AB Snack Bar |
| 2:45pm-3:30pm | TBD | Nick Rogness, Director Engineering and Operations Golden West |
| 3:30pm-4:30pm | Executive Panel | NOC Summit Member Executives |
| 5:00pm-7:00pm | Networking Reception | Poolside Patio - Sponsored by Netscout |
| DAY 3 – OCTOBER 11 | ||
| 8:00am-9:00am | Complimentary Breakfast Buffet | Austin Taco Project "ATP" Main Dining Room & Patio |
| 9:00am-9:15am | Opening Remarks Day Two | Shane Finn NOC Summit |
| 9:15am-10:00am | Incident Management from an SLA and Workflow Perspective | Ramon Morales, Sr. Manager, Remote Managed Services Aviat Networks |
| 10:00am-10:30am | Break | |
| 10:30am-11:15am | Operational Excellence Deploying SD-WAN | Randy Taloma, Lead NOC Engineer First American Title |
| 11:15am-11:30am | Wrap Up / Closing Remarks | Shane Finn NOC Summit |
Proudly Sponsored by
Testimonials
“SNO was a positive, supportive, and interactive environment allowing Network Operation Center leaders to focus on core operational concerns.”
Zayo Group
“SNO is more than peers coming together and talking about metrics and best practices, it’s about breaking down the barriers between competitors (also between customers and vendors) to honestly discuss the hardships and triumphs we all experience in a network operations setting. Everyone comes to the table with a willingness to help the person next to them succeed and in such a competitive industry, that attitude is beyond refreshing.”
ZAYO GROUP & NOC Summit
“SNO is the only organization focused on the management and leadership side of network operations. We have found time and again that NOCs, no matter the size or sophistication, share the same challenges. SNO is a forum for NOC leaders to share their challenges and solutions, providing attendees with best practices from a wide range of organizations.”
Time Warner Cable & NOC Summit
Contact Us
FAQ
Here you’ll find the answers to the most common questions about NOC Summit.
Who attends NOC Summit?
Network Operations Center (NOC) leaders. NOC supervisors, managers, directors and vice presidents are all in attendance sharing knowledge, best practices and networking.
HOW DO I REGISTER FOR NOC SUMMIT?
If you have attended NOC Summit before, you will automatically receive and e-mail with a registration link. If you are new to NOC Summit, then you can request an invitation via the “Request an Invitation” link on our home page. We will review your information and if you are in a NOC leadership role, we will send you an invitation.
I WOULD LIKE TO SPEAK AT AN UPCOMING EVENT, WHAT SHOULD I DO?
Send an e-mail to [email protected] with your topic.
HOW CAN A VENDOR SPONSOR NOC SUMMIT?
Send an e-mail to [email protected]