October 1 – 2, 2019
San Diego, CA
Over half the seats are filled, so register soon!
About the NOC Summit
The NOC Summit is a distinctive forum for relaying NOC and 24×7 technical operations command and control best practices. In order to spark predictive, proactive, and innovative technical operations, forum participants are exposed to the diverse technologies and procedures used by leading industry partners. Engaging over 60 companies throughout North America, the NOC Summit retains unrivaled relevance toward dynamic topics covering event, incident, and systems management.
Tailored to 24×7 technical operations management, leadership and executives, this venue enables collaboration, networking, and fresh perspectives on today’s operational issues and best practices. The participants drive the Summit agenda. Consequently, attendees describe this venue as invaluable toward relationship building and identifying solutions to common operational and industry problems.
Event Schedule (2019)
|DAY 1 – SEPTEMBER 30|
|6:00pm-9:00pm||Welcome Reception||La Jolla Torrey Pines @Hilton - Sponsored by Federos|
|DAY 2 – OCTOBER 1|
|8:00am-9:00am||Complimentary Breakfast Buffet|| TBD
|9:00am-9:15am||Welcome and Opening Remarks||Shane Finn
|9:15am-10:00am||Service Assurance||Keith Casey
Vice President, Technical Assistants
GCI General Communication
|10:00am-10:30am||Single Point of Control|
(NOC Summit Sponsor)
Director, Technical Sales
|11:00am-11:45am||NOC as a Service (NaaS)||Michael Rice
Sr. Director, Technology Service Assurance
|1:00pm-1:45pm||Netcool Operations Insight & Machine Learning||Sunil Desai
Sr. Manager, National Network Operations Center
|1:45pm-2:15pm||AIOps and the NOC|
(NOC Summit Sponsor)
Senior Solutions Architect
|2:45pm-3:30pm||NOC Leadership||Terry Stevens
Manager, Network Operations Support
|3:30pm-4:30pm||Executive Panel||NOC Summit Member Executives|
|5:00pm-7:00pm||Cocktail Reception||Poolside Patio - Sponsored by Netscout|
|DAY 3 – OCTOBER 2|
|8:00am-9:00am||Complimentary Breakfast Buffet||TBD
|9:00am-9:15am||Opening Remarks Day Two||Shane Finn
|9:15am-10:00am||NOC Digital Transformation Journey||Ramazan Mittiri
|11:00am-11:45am||Evolution of the NOC||Ben Narramore
Senior Manager, PlayStation Network Operations
Sony Interactive Entertainment
|11:45am- 12:00am||Wrap Up / Closing Remarks||Shane Finn
|1:30pm-5:00pm||Vendor Demos||Edge Technologies
(More to come)
Proudly Sponsored by
“SNO was a positive, supportive, and interactive environment allowing Network Operation Center leaders to focus on core operational concerns.”
“SNO is more than peers coming together and talking about metrics and best practices, it’s about breaking down the barriers between competitors (also between customers and vendors) to honestly discuss the hardships and triumphs we all experience in a network operations setting. Everyone comes to the table with a willingness to help the person next to them succeed and in such a competitive industry, that attitude is beyond refreshing.”
ZAYO GROUP & NOC Summit
“SNO is the only organization focused on the management and leadership side of network operations. We have found time and again that NOCs, no matter the size or sophistication, share the same challenges. SNO is a forum for NOC leaders to share their challenges and solutions, providing attendees with best practices from a wide range of organizations.”
Time Warner Cable & NOC Summit
Here you’ll find the answers to the most common questions about NOC Summit.
Who attends NOC Summit?
Network Operations Center (NOC) leaders. NOC supervisors, managers, directors and vice presidents are all in attendance sharing knowledge, best practices and networking.
HOW DO I REGISTER FOR NOC SUMMIT?
If you have attended NOC Summit before, you will automatically receive and e-mail with a registration link. If you are new to NOC Summit, then you can request an invitation via the “Request an Invitation” link on our home page. We will review your information and if you are in a NOC leadership role, we will send you an invitation.
I WOULD LIKE TO SPEAK AT AN UPCOMING EVENT, WHAT SHOULD I DO?
Send an e-mail to email@example.com with your topic.
HOW CAN A VENDOR SPONSOR NOC SUMMIT?
Send an e-mail to firstname.lastname@example.org.